End of Life Care Community Educators
The Peace Hospice created their care home End of Life Care Community Educator position in 2009 to extend hospice good practice into care homes in the South West Herts area.
This innovative approach was in response to the Department of Health End of Life Strategy (2008) which highlighted the need to support care home staff to deliver excellent end of life care through formal training and informal role modelling support and mentoring.
Jo Loney was appointed to this position. She is a New Zealand nurse who has been working in end of life care delivered in care homes. Claire Nicell joined Jo at the start of 2011 to help deliver this care home training. Claire is also a nurse, with 20 years of palliative care experience, including a spell as an Inpatient Unit team leader at the Peace Hospice.
Jo and Claire are both working under the umbrella of the East of England NHS end of life care project. This project has two branches - one working in care homes (see below) and one working with staff in the hospitals/community (see below).
The education delivered in each of the settings have slightly different emphases, but generally cover core material identified as important by the end of life care strategy.
The Peace Hospice has very gratefully received funding towards this post from the Stanley Foundation, the Burdett Foundation and NHS East of England.
For more information on our End of Life Care work please contact Jo Loney on 01923 330330, or 07720509254 or by email at jloney@peacehospice.org.uk
To contact Claire Nicell please call her on 07947720869 or
by email at mailto:cnicell@peacehospice.org.uk
This is a free education programme available to care home and domiciliary staff. It is offered across Bedfordshire, Hertfordshire as well as Essex and Anglia. This specially designed course is a blended approach which integrates online e-learning and face to face sessions plus mentor support. The programme includes 6 modules:
Overarching principles
Communication skills
Comfort and wellbeing
Assessment
Advance care planning
End of life toolbox
The follow-up workshop is facilitated by Claire or Jo and all attendees receive certification for learning from the East of England.
Comments about the programme include:
"Since doing the training I no longer avoid talking to relatives of dying patients
It’s great that the training is being delivered to us; we find it so hard to attend external training.
This training has ignited our passion to learn more about palliative care
My communication skills have improved; I have now more confidence when talking to relatives’ about “end of life issues”
Access to the programme is available to everyone at http://endoflifecarelearning.co.uk/login/index.php but to receive mentorship support, organisations or individuals need to register with the project lead ABC@stfrancis.org.uk
This programme, promoted by NHS East of England, is a blended learning programme based on the End of Life Care Strategy (Dept of Health, 2008) and the End of Life Care core competencies (July 2009). It is designed to give participants a broad introduction and overview to end of life care. The programme is designed for any health and social care professional involved in delivering end of life care and is based on a combination of e-learning, tutorial and face to face sessions. The e-learning component of the course is taken from the National E learning for Health End of Life Care Programme (ELCA).
The Peace Hospice created their care home End of Life Care Community Educator position in 2009 to extend hospice good practice into care homes in the South West Herts area.
This innovative approach was in response to the Department of Health End of Life Strategy (2008) which highlighted the need to support care home staff to deliver excellent end of life care through formal training and informal role modelling support and mentoring.
Jo Loney was appointed to this position. She is a New Zealand nurse who has been working in end of life care delivered in care homes. Claire Nicell joined Jo at the start of 2011 to help deliver this care home training. Claire is also a nurse, with 20 years of palliative care experience, including a spell as an Inpatient Unit team leader at the Peace Hospice.
Jo and Claire are both working under the umbrella of the East of England NHS end of life care project. This project has two branches - one working in care homes (see below) and one working with staff in the hospitals/community (see below). The education delivered in each of the settings have slightly different emphases, but generally cover core material identified as important by the end of life care strategy.
The Peace Hospice has very gratefully received funding towards this post from the Stanley Foundation, the Burdett Foundation and NHS East of England.
For more information on our End of Life Care work please contact Jo Loney on 01923 330330, or 07720509254 or by email at jloney@peacehospice.org.uk
To contact Claire Nicell please call her on 07947720869 or
by email at mailto:cnicell@peacehospice.org.uk
This is a free education programme available to care home and domiciliary staff. It is offered across Bedfordshire, Hertfordshire as well as Essex and Anglia. This specially designed course is a blended approach which integrates online e-learning and face to face sessions plus mentor support. The programme includes 6 modules:
Overarching principles
Communication skills
Comfort and wellbeing
Assessment
Advance care planning
End of life toolbox
The follow-up workshop is facilitated by Claire or Jo and all attendees receive certification for learning from the East of England.
Comments about the programme include:
"Since doing the training I no longer avoid talking to relatives of dying patients
It’s great that the training is being delivered to us; we find it so hard to attend external training.
This training has ignited our passion to learn more about palliative care
My communication skills have improved; I have now more confidence when talking to relatives’ about “end of life issues”
Access to the programme is available to everyone at http://endoflifecarelearning.co.uk/login/index.php but to receive mentorship support, organisations or individuals need to register with the project lead ABC@stfrancis.org.uk
This programme, promoted by NHS East of England, is a blended learning programme based on the End of Life Care Strategy (Dept of Health, 2008) and the End of Life Care core competencies (July 2009). It is designed to give participants a broad introduction and overview to end of life care. The programme is designed for any health and social care professional involved in delivering end of life care and is based on a combination of e-learning, tutorial and face to face sessions. The e-learning component of the course is taken from the National E learning for Health End of Life Care Programme (ELCA).
Care Home Education 2013 Calendar
| Date | Training | Venue | Target Audience | Booking Contact |
| Tuesday 5th March 9.30am to 4.30pm |
Day 2 | Chalfont Court | Chalfont Court Staff Only | N/A |
| Thursday 7th March 9.30am to 4.30pm |
Day 2 | Chalfont Court | Chalfont Court Staff Only | N/A |
| Thursday 7th March 9.30am to 4.30pm |
Day 1 | Stagenhoe, Hitchin | Open to all Care Home Staff | mkiely@peacehospice.org.uk NB: must attend both day 1 and 2 |
| Tuesday 21st March 9.30am to 4.30pm |
Day 2 | Stagenhoe, Hitchin | Open to all Care Home Staff | mkiely@peacehospice.org.uk NB: must attend both day 1 and 2 |
| Friday 26th April 9.30am to 4.30pm |
Day 1 | Peace Hospice Watford |
Open to all Care Home Staff | mkiely@peacehospice.org.uk NB: must attend both day 1 and 2 |
| Friday 3rd May 9.30am to 4.30pm |
Day 2 | Peace Hospice Watford |
Open to all Care Home Staff | mkiely@peacehospice.org.uk NB: must attend both day 1 and 2 |
| Tuesday 10th September 9.30am to 4.30pm |
Day 1 | Hospice of St Francis Berkhamsted |
Open to all Care Home Staff | janet.oates@stfrancis.org.uk NB: must attend both day 1 and 2 |
| Wednesday 1th September 9.30am to 4.30pm |
Day 2 | Hospice of St Francis Berkhamsted |
Open to all Care Home Staff | janet.oates@stfrancis.org.uk NB: must attend both day 1 and 2 |
Other 2013 Events well worth attending
Care home staff with a passion for excellent end of life care for their residents are identified as End of Life Care Champions and work with Jo, Claire and their managers to facilitate this initiative. This year there are 3 workshops planned (see above). We really look forward to seeing as many of you as possible at these valuable days.
To keep updated with all things end of life care, we highly recommend that you look at the attached newsletter published monthly by the National End of Life Care for Adults at http://www.endoflifecare.nhs.uk/search-resources/resources-search/publications/neolcp-newsletter-february-2013.aspx
Please use scroll bars to view all pictures
A key part of the work that Jo and Claire do is to signpost staff to their own training and to other training offered within Hertfordshire and the Mount Vernon Cancer network. They liaise closely with their colleagues within the NHS and independent providers to keep updated about end of life care being offered throughout the region.
To learn more about cancer and Palliative Care training available locally please see below:
West Herts Oncology and End of Life Education 2013 Programme
Cancer Palliative Care and End of Life Education 2013 Brochure
Hertfordshire Training and Initiative Partnership - for social and health care training - "Learning & Development Calendar Apr 2012-Mar 2013"
As part of the strategy to continue the work and sustain the education, the ABC project leads have developed a Train the Trainer (TTT) model which is now in the final part of its six-month pilot, training 36 champions or "new trainers" from 18 care homes across the East of England.
The ABC team is working in collaboration with the National Care Forum, Barchester and Quantum, Larkwood Homes and Welwyn Garden City Housing Association and the project is being evaluated independently by the University of Hertfordshire to test the robustness of the education model.
The evaluation will also look at the programme's uptake of, and integration with, the wider systems of care; resources, productivity and quality; how staff's knowledge and behaviour has changed; evidence of change in practice and the impact on resident's experience of end of life care.
Early feedback from the pilot has been positive and discussions are taking place with Skills for Care to accredit the participants who complete the course.
| Date | Training | Venue | Target Audience | Booking Contact |
| Thursday 14th March 9.30am - 4pm |
Eolc Workshop for health care assistants |
The Chase, Watford | Care Home hca & support workers | janet.oates@stfrancis.org.uk |
| Friday 15th March | Train the Trainer Final Workshop | - | Already identified trainers | N/A |
| Wednesday 17th April 9.30am to 4pm |
Pain & Symptom Control Workshop | Hospice of St Francis Berkhamsted |
Staff Nurses | janet.oates@stfrancis.org.uk |
| Tuesday 14th May 9.30am to 4pm |
Homelessness & eolc | Hospice of St Francis Berkhamsted |
Staff working with the homeless | janet.oates@stfrancis.org.uk |
| Tuesday 21st May 10am to 3pm |
ACP/DNACPR Awareness Training | Peace Hospice Watford |
Multi Professional Staff | mkiely@peacehospice.org.uk |
| Tuesday 6th June 9.30am to 4pm |
Long Term Conditions | Hospice of St Francis Berkhamsted |
All Staff | janet.oates@stfrancis.org.uk |
| Tuesday 20th June 9.30am to 4pm |
Holistic Assessment Theory Day 1 | Hospice of St Francis Berkhamsted |
All Staff | janet.oates@stfrancis.org.uk NB: must also attend halfday workshop 10/7/2013 |
| Tuesday 27th June 9.30am to 4pm |
Champions Day | Autumn Vale Care Centre Welwyn |
Care Home eolc Champions | janet.oates@stfrancis.org.uk |
| Wednesday 10th July 9.30am to 1pm |
Holistic Assessment Practice | Hospice of St Francis Berkhamsted |
All Staff | janet.oates@stfrancis.org.uk NB: must also attend theory workshop 20/6/13 |
| Tuesday 23rd July 10am to 3pm |
Communication Skills Workshop | Peace Hospice Watford |
All Staff | mkiely@peacehospice.org.uk |
| Thursday 12th September 9.30am to 4pm |
Dementia Awareness Day | Peace Hospice Watford |
All Staff | mkiely@peacehospice.org.uk |
| Thursday 17th October 9.30am to 4pm |
Eolc Workshop for Healthcare Assistants | Ashlyn's Residential Care Centre Berkhamsted |
Care Home hca & support workers | janet.oates@stfrancis.org.uk |
| Wednesday 30th October 9.30am to 4pm |
Pain & Sympton Control Workshop | Peace Hospice Watford |
Staff Nurses | mkiely@peacehospice.org.uk |
| Tuesday 12th November 9.30am to 4pm |
Champions Day | Brunswick Court Watford |
Care Home eolc Champions | janet.oates@stfrancis.org.uk |
Care home staff with a passion for excellent end of life care for their residents are identified as End of Life Care Champions and work with Jo, Claire and their managers to facilitate this initiative. This year there are 3 workshops planned (see above). We really look forward to seeing as many of you as possible at these valuable days.To keep updated with all things end of life care, we highly recommend that you look at the attached newsletter published monthly by the National End of Life Care for Adults at http://www.endoflifecare.nhs.uk/search-resources/resources-search/publications/neolcp-newsletter-february-2013.aspx
| Prince Michael of Kent Workshop June 2012 |
Courtlands Workshop June 2012 |
Sunrise Workshop August 2012 |
Wilton Lodge & House August 2012 |
Please use scroll bars to view all pictures
A key part of the work that Jo and Claire do is to signpost staff to their own training and to other training offered within Hertfordshire and the Mount Vernon Cancer network. They liaise closely with their colleagues within the NHS and independent providers to keep updated about end of life care being offered throughout the region.
To learn more about cancer and Palliative Care training available locally please see below:
West Herts Oncology and End of Life Education 2013 Programme
Cancer Palliative Care and End of Life Education 2013 Brochure
Hertfordshire Training and Initiative Partnership - for social and health care training - "Learning & Development Calendar Apr 2012-Mar 2013"
As part of the strategy to continue the work and sustain the education, the ABC project leads have developed a Train the Trainer (TTT) model which is now in the final part of its six-month pilot, training 36 champions or "new trainers" from 18 care homes across the East of England.
The ABC team is working in collaboration with the National Care Forum, Barchester and Quantum, Larkwood Homes and Welwyn Garden City Housing Association and the project is being evaluated independently by the University of Hertfordshire to test the robustness of the education model.
The evaluation will also look at the programme's uptake of, and integration with, the wider systems of care; resources, productivity and quality; how staff's knowledge and behaviour has changed; evidence of change in practice and the impact on resident's experience of end of life care.
Early feedback from the pilot has been positive and discussions are taking place with Skills for Care to accredit the participants who complete the course.
| Other sources of useful information are: National End of Life Care for Adults Dying Matters Mount Vernon Cancer Network National Council for Palliative Care |
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